If you are like me, you can relate when I say that email and text messaging aren’t always the best forms of communication. Have you ever been frustrated when you send an email, only to find that the recipient responds asking a question that you just answered in the previous email? I often feel that people don’t fully read their emails, which pushed me to do some research online to find I’m not the only one who feels this way. There are many people out there who address both the good and bad of emailing and text messaging.
Forgetting to proofread can cause problems specifically within instances of cyberbullying. Kids who quickly type a message might not realize that the recipient could take it the wrong way, or that they shouldn’t have sent it in the first place. Because we can’t hear sarcasm in an email or text, people may find double meanings in messages that could cause them to become confused or upset. This is especially the case when using text phrases to express emotions normally conveyed in one’s physical body language.
Check out the tips below for sending emails and texts:
- Be clear and brief – Write short messages with a clear and concise point. Don’t include long-winded paragraphs that could be confusing or leave room for misinterpretation.
- Proofread – re-read your messages more than once. If the message deals with touchy subject matter have a third party read it over as well. This can give you added perspective on how well the message will be received by the intended recipient.
- Wait - if it isn’t urgent, write the message, proofread it and sit on it for a little while. Knock off a few other tasks before you look at it again. If your emotions were high when you wrote the message, time can allow those emotions to settle and you might reevaluate the original wording.
- Pick up the phone – while emails and text messages can be quick and convenient channels for communication, certain discussions needed to be handled over the phone or, if possible, in person. If you notice that the situation is starting to deteriorate, don’t send another email because it’s time to talk over the phone or face-to-face.